Salary: $25-$27/hour
Personal Injury Case Manager
Location: La Jolla (UTC), CA | Hybrid Flexibility Available
Practice Area: Plaintiff Personal Injury
A growing and highly respected plaintiff-side personal injury law firm in the La Jolla/UTC area is seeking a Personal Injury Case Manager to join its expanding team. This position will support two attorneys and manage a caseload of approximately 30 files, playing a critical role in helping cases progress from intake through settlement. The ideal candidate will have experience supporting both pre-litigation and litigation personal injury matters and thrive in a fast-paced, client-focused environment.
Responsibilities
- Serve as the primary point of contact for clients, maintaining consistent communication throughout the life of the case
- Conduct regular check-ins regarding treatment, recovery, and case progress
- Monitor medical treatment, identify gaps in care, and track progress toward maximum medical improvement
- Draft and assist with personal injury demand packages
- Negotiate medical liens and work with providers to maximize client recovery
- Track and manage medical, health insurance, Medicare, and Medi-Cal liens
- Identify and monitor all available insurance coverage, including liability, UM/UIM, MedPay, and health insurance
- Coordinate vehicle repairs and property damage claims
- Maintain accurate case management records and update case status trackers
- Monitor critical deadlines, including statutes of limitation, demand deadlines, settlement deadlines, and litigation-related court deadlines
- Schedule and coordinate depositions, IMEs/DMEs, mediations, hearings, and other case-related events
- Prepare settlement statements outlining costs, expenses, liens, and net recovery to clients
- Provide case updates during team meetings and ensure files continue moving efficiently toward resolution
Qualifications
- 3+ years of personal injury case management experience on the plaintiff side preferred
- Experience supporting both pre-litigation and litigation personal injury matters
- Strong experience drafting demand packages
- Experience negotiating medical liens and resolving lien-related issues
- Exceptional organizational and case management skills
- Professional communication skills with the ability to build rapport with clients
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Spanish bilingual skills are preferred but not required
Top Priorities
- Professional and polished client communication skills
- Strong lien negotiation experience
- Excellent organization and attention to detail
- Experience supporting both pre-litigation and litigation personal injury cases
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.